Laura Heikkila

My insurance company originally selected a company that cancelled after two hours. I asked them to please look for a company in West Chester and they found On Time Towing and I am so very grateful they picked them! Victor was my service provider and he was on time, friendly, professional, and made a negative situation of needing my car towed into a pleasant situation. He also needed to navigate a busy Wawa parking lot to tow my car, and he did so with ease and without inconveniencing any of the customers in the lot. What a great experience! I would highly recommend this company!

randi mccormick

I needed to schedule a tow 2 hours away on Valentine’s Day. After calling a few places who did not do long tows on weekends, I came across On Time Towing who said it was no problem. Sam arrived on time and solved every issue that came our way. We could not get the car out of park and he jumped right under the car with a flash light to try to figure out the problem. After getting the car into neutral and rolling it down the driveway, he was able to get it onto the truck to drive the 2 hours back. When we arrived at our destination, the access was not big enough for the truck to drop the car and get it into our garage. Sam went above and beyond to find a solution to this and ended up getting the car right where we needed it. We could not have been luckier that Sam was our driver- he was very professional, kind, and helpful. I will be using this company for any of my towing needs in the future and would recommend them to anyone else looking for a tow company.

J. S. Wahl

They showed up quickly and towed my truck home (busted brake line) for a great price. Wouldn't give me a ride back with the tow truck, but other than that was perfect.

Sue DiCampli

I was stranded on the side of the road on Tuesday evening. I hit a pothole coming off of boot Road and immediately got a flat tire. I pulled to a safe location. It took my insurance company a while to find a company that would be willing to come out for a reasonable rate. Not only did you except the rate, but the driver came very quickly. His name was Sam. Sam was there within 15 minutes. Very important to me because I was on the side of the road in the dark in a very unfamiliar area. He was professional, polite and changed tire quickly. I cannot say enough about the service and thank you very much. I am a nurse at a local hospital. Rest assured in my eyes Sam and your drivers are the ones who are essential workers. Thank you again

Abbigail Stephens

On Time Towing came out to jump my car after sitting with a dead battery in freezing temps for a week. They sent someone out and arrived within 15-20 minutes or so - unheard of for many towing companies. The technician I worked with was friendly, knowledgable and timely. Affordable prices and excellent service. Will definitely be calling them again if needed!